Migrants and Refugee Charity Internship in Cape Town
PROGRAM OVERVIEW
Support integration, education, and livelihoods for migrants and refugees in South Africa
Join a Cape Town-based NGO dedicated to welcoming, protecting, and integrating migrants and refugees into the local community. Through its Integration Pathways and Uplearn programs, the organization provides tailored support to help individuals find sustainable employment, access quality education, and develop the essential skills needed for long-term self-reliance and empowerment. These initiatives not only address immediate needs but also work toward creating opportunities for social and economic inclusion.
As an intern, you’ll work alongside a small but impactful team of dedicated professionals, gaining valuable insight into the realities of migration and integration in South Africa. You’ll have the chance to directly engage with clients from diverse cultural backgrounds, assisting them in preparing for the job market, improving language proficiency, and building digital and vocational skills. This hands-on role will allow you to contribute meaningfully to community-driven change while developing your own professional competencies and intercultural understanding.
Learning Objectives
- Develop skills in client-facing support within a multicultural environment
- Gain experience in employability training, education facilitation, and community integration strategies
- Strengthen communication and mentoring skills
- Build understanding of migration, refugee rights, and social inclusion in South Africa
ORGANIZATION
This organization started in Cape Town in 1994 as religious assistance to different communities of migrants but soon expanded to offering more tangible assistance as they were confronted with the problems experienced by refugees from Angola, the Congos, Rwanda, Burundi and other African communities. In 2003 a secular non-government organization was started to run these projects, the Scalabrini Center of Cape Town (SCCT). Every month around 2000 people visit the center, which offers service through six main program areas.
Migration is perceived as an opportunity by this organization, so they are on a mission to alleviate poverty and promoting development in the Western Cape while fostering cultural, social and economic integration between migrants, refugees, and South Africans. In providing their assistance they advocate respect for human rights and use a holistic approach that considers all basic needs.
TASKS & REQUIreMENTS
In this role, you’ll support both the Employment Help Desk, which assists clients with CVs, job applications, and English learning, and the Uplearn initiative, which provides tutoring and digital skills training for refugee students. Flexibility and adaptability are key, as your tasks will shift between employability support and academic or vocational guidance.
Responsibilities
- As part of the Integration Pathways Programme, you’ll help migrants and refugees strengthen their employability, education, and long-term self-sufficiency. As part of your internship you might also be involved in the Uplearn program, which supports migrants and refugees in completing an online Bachelor’s Degree by providing academic guidance, mentorship, and resources to help students succeed in their studies. Depending on your placement, your responsibilities may include:
- Creating CVs and cover letters for clients
- Assisting with job applications and interview preparation (in person, via WhatsApp, SMS, or email)
- Answering employment-related queries and providing one-on-one client support
- Supporting English language learning, digital literacy, and job readiness workshops
- Providing administrative support for Employment Access projects and maintaining accurate records
- Helping deliver entry-level training in job readiness, English literacy, and basic business skills
For those placed with the Uplearn initiative, tasks may also include:
- Teaching and tutoring refugee students enrolled in online bachelor’s degree programs
- Offering one-on-one mentoring and academic support
- Assisting in the Uplearn lab with digital tools and study guidance
- Supporting curriculum development, database management, and administration
- Contributing to day-to-day academic operations and student support services
Requirements
- Fluent English written and verbal communication skills (French an advantage)
- Competence in Microsoft Office and basic computer literacy
- Interest in working with diverse communities
- Adaptability to support different program areas
- A client-oriented, empathetic, and professional approach
- Minimum commitment of three months
WHERE YOU’LL STAY
As an intern in Cape Town, you’ll have the choice between three different accommodations. With dorm and single room options, you can opt for the lodging option that meets your needs and budget. All locations include Wifi, linens & towels, communal areas, shared facilities, 24/7 security, laundry services, and housekeeping. Each option is conveniently located to be walking distance from various shops, cafes, restaurants, and some of the touristy highlights Cape Town has to offer as well. You’ll have the opportunity to meet a variety of travelers, including students & backpackers, and explore the wonders of the city – while being based in the heart of it all.
Safety & Support
Safety & Support
Make sure to visit your doctor and dentist for a check-up before your internship and to get all the recommended vaccines and/or medications necessary to stay healthy. During your placement, you’ll have access to the Roots team remotely, along with your internship supervisor on the ground.
South Africa does have high crime rates, so it’s important to be aware of your surroundings and the people around you. Safety recommendations include: do not walk anywhere alone and do not walk anywhere at night – it’s better to Uber, no matter the distance, even if you are in a group. Upon arrival, ask your accommodation about the safe/dangerous areas & streets that are nearby. Keep your belongings close to you (avoid using handbags), always keep an eye on your drinks when out socializing, don’t walk around with large sums of cash (you can pay for everything with a card), minimize wearing flashy accessories, and be cautious of overly friendly strangers. Take extra precautions at night by staying in a group and always taking an Uber once the sun goes down.
Communication
Communication
Your accommodation will include free Wifi to keep family and friends up to date via WhatsApp, Zoom, etc. Most cafes/restaurants also offer free Wifi for remote work days and staying online. You can also consider getting a local SIM card if your phone is unlocked for international carrier, or setting your phone’s status to roaming (be aware of high charges for this option).
Meals
Meals
Meals are NOT included at the accommodation options in Cape Town. The kitchen facilities vary at each location and details will be provided during the application process. With a variety of international cuisine options available in the area and throughout Cape Town, there is no shortage of restaurants, bars, and cafes to try out.
Location details
Location details
Discover Cape Town’s attractions: Table Mountain, Kirstenbosch Gardens, city tours, historical sites, and the Cape Point Peninsula. There are also opportunities to surf, kayak, paraglide, cage dive with sharks, and more! Cape Town has a mediterranean climate with cool winters and hot summers so be sure to check what the temperature will be like during your stay.
DATES & RATES
Fee Breakdown
Internship start dates are flexible and will be discussed with you during the application process. Please keep in mind this organization is closed for four weeks in December/January.
What you’ll pay (2025 rates)
12 weeks USD 2,444
16 weeks USD 2,962
20 weeks USD 3,481
26 weeks USD 4,258
Inclusions
- Careful matchmaking. It takes time to find the right internship for each person, and we take this process very seriously.
- Initial interview with one of our team to gauge your skills, interests, and desired learning outcomes.
- An academic internship eligible for university credit. Check with your university to confirm if this internship qualifies for credit or alternatively we can assist you with purchasing transfer credits.
- Accommodation in a mixed-gender dorm room (up to 6 pax). If you prefer a smaller dorm size, female-only dorm, or single room – please contact us for availability and prices.
- Airport transfers upon arrival and departure
- Wifi access
- Housekeeping service
- Guidance with your visa arrangement and other preparations
- Development of an Internship Work Plan to help you reach your learning goals
- Onboarding with your supervisor
- Regular check-ins
- Support from the Roots team remotely
- A certificate of completion at the end of your internship
- A reference letter upon request
- A discount on weekend activities, exclusive to Roots Interns
Exclusions
- Flights to Cape Town International Airport
- Visa and medical/travel insurance costs for the duration of your placement – must include cover for repatriation
- Meals
- Transport to the office
- Drinks, snacks, and items of personal nature (f.e. curios, gifts, clothing)
- Costs for additional excursions or activities
GALLERY
FAQs
Some of our most commonly asked questions for programs in South Africa.
What can I expect from a NGO internship in South Africa?
During your internship in South Africa you can expect to meet people from around the world, as well as indulging yourself into the culture of this beautiful country! If you want to know more about what to expect, make sure to check out our top 7 reasons for an internship in Cape Town.
Will I have time to explore South Africa during my internship?
Yes! We partner with various activity organizers that can offer discounts exclusive to Roots Interns, for example, a road trip through the Garden Route and bungee jumping off the world’s largest natural bungee. You may also explore the country on your own and we are happy to give recommendations.
Am I able to do an internship while on a study program in Cape Town?
Yes! You are able to do a part-time internship with certain organizations so that you can continue your studies, while also gaining valuable work experience.
Will I receive a stipend of any kind during my internship with Roots?
Unfortunately, no. When working with a nonprofit organization, your internship will be unpaid, but there are many ways to fund your internship. Your experience will bring a wealth of knowledge and opportunities for both professional and personal growth that are invaluable!
REVIEWS
Emiel, Belgian – University of Antwerp
Advocacy & Human Rights Internship, South Africa
Prajna, South African – George Washington University
Migrant & Refugee Charity Internship, South Africa
Lola, Dutch – Maastricht University
Migrant & Refugee Charity Internship, South Africa
QUICK FACTS
FEATURED REVIEW
HIGHLIGHTS
- Contribute to impactful integration and education programs
- Build professional and intercultural communication skills
- Gain experience in employability and education-focused NGO work
- Work directly with migrants, refugees, and asylum seekers
- Develop practical skills in training, mentoring, and community support
HOW TO APPLY
If you’re ready to apply for this internship, here’s what to do:
APPLY
Fill in the application form (it will show in a new screen) which includes sharing your CV to us.
SPEAK WITH AN ADVISOR
We’ll set up a call with you to go through your application.
INTERNSHIP MATCHING
If we feel it’s a good match, we’ll set up a call between you and the supervisor for this internship.
PAYMENT
If everyone’s happy, we’ll provisionally confirm your placement! We’ll then send you the invoice for the deposit, getting started with the booking process and all the info you need.
CONFIRMATION
Only once we receive payment of the deposit your placement will be confirmed.
NEED TO MAKE AN ENQUIRY FIRST?
Or if you’d just like to ask us some questions about this internship first, just fill in the contact form below. We’ll be happy to assist!
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